Safe, Affordable Transportation For All In Logan County
Public Transportation (TLC) provides general public transportation service to all citizens and visitors of Logan County in a timely, courteous, and cost effective manner in order to improve their quality of life.
Transportation is provided throughout Logan County. Out of county service (within 100- mile radius) of Logan County is offered on a limited basis based on driver and vehicle availability.
TLC is a Door-to Door Demand Response service offered to all citizens and visitors of Logan County regardless of age or income status. TLC transports ambulatory (those capable of walking) and non-ambulatory (those in wheelchairs); but cannot transport emergency or semi-emergency passengers, or those requiring transport in a reclining position. Persons requiring such transport will be referred to the local Emergency Medical Service (EMS).
TLC provides transportation for children (under the age of 18) that must be arranged by a parent or legal guardian. All children under 6 must be accompanied by an adult. Infants and children under 3 years old and weighing less than 40 pounds must be secured in a child restraint seat provided by the parent/guardian; children 4 through 7 years and who weigh 40 pounds or more and who are shorter than 57 inches must be in a booster seat provided and installed by a parent/guardian.
Hours of Operation:
Monday - Friday
7:30 a.m. to 5:00 p.m.
TLC is closed on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving and the day after, Christmas Eve and Christmas Day, the afternoon of New Year's Eve.
How to Schedule a Ride:
Call TLC Monday-Friday between 7:30am—5:00pm to schedule a ride. All trips should be scheduled 48 hours in advance of the requested trip; limited same day service is available. Trip requests for Monday should be scheduled by Thursday. Trips can be scheduled up to 14 days in advance.
Cancellations need to be called in at least 2-hours prior to the scheduled pick up time to avoid being charged. No shows will be charged for the amount of the scheduled trip.
The cost of the trip will vary with the distance that you choose to travel. Some trips may be provided for you at no cost through Social Service, Title XX, and Title III entitlement programs for those who may qualify.
TLC offers one general fare rate when traveling within Logan County.
* $4.00 - trip anywhere in Logan County
Reduced fares are also available through the Ohio Elderly & Disabled Transit Fare Program (E&D) for persons 65 years of age and above or disabled. Applications are available by contacting our office and supplying the necessary verification of age and/or disability.
* $2.00 - trip anywhere in Logan County
*All Fares Listed are One-Way Rates
Drivers cannot make change. Passengers must have correct change.
Same day service is offered based on time and vehicle availability. Same day service is an additional charge of $1.00 to the fare rate.
The rate for out of county trips is $1.00 per mile from origin to destination.
TLC offers door-to-door service, which consists of helping the passenger to/from the vehicle. Packages must be carried by the passenger. The driver is under no obligation to assist in the loading or unloading of packages. Only four packages will be allowed on any one trip.
Passengers that require special assistance with their personal items should provide an aide to assist them. Aides/Personal Care Attendants will not be charged a fare. Drivers are not permitted to enter a residence and/or facility or place of business.
Passengers using wheelchairs must have clear access to enter/exit premises utilizing a ramp (not steps) without necessitating the use of more than one driver. Passengers with portable oxygen are welcome. Oxygen tanks must be secured.
Passengers are expected to act in a courteous manner, and refrain from smoking, eating, drinking, and using profanity while using TLC.
Passengers are required to wear seat belts at all times, unless they can provide a letter from their physician stating that they are medically unable to do so.
Service animals are permitted to accompany individuals with disabilities in TLC vehicles and facilities. Passengers must maintain control of service animal at all times.
Should you become ill or injured while riding with us, or should the vehicle become involved in an accident, follow the instructions of the driver as they have been trained to handle these situations.
In the event of inclement weather that makes driving hazardous, TLC may choose to delay service or close operations. Please tune your radio to WPKO (98.3 FM) or WBLL (1390 AM) for any such announcements or you can call our office.
We value feedback regarding our service. If you have a complaint, comment, or suggestion, you can use the form below or contact our Transit Supervisor, Russ Foust, at 937-593-0039 or firstname.lastname@example.org.
If you have a disability-related complaint, please use the same form.
The procedure for handling all complaints (including disability-related), comments, and suggestions is also available here.